Residential Services
1. How often should I have my hot water system serviced?
It is recommended to have your hot water system serviced annually to ensure optimal performance and identify any potential issues before they escalate.
2. What should I do if my air conditioning unit is not cooling effectively?
If your air conditioning unit is not cooling effectively, you can check the air filters for dirt and debris. If the problem persists, it's best to contact our professional technicians to diagnose and resolve the issue.
Commercial Services
1. Can you handle large-scale boiler installations for commercial buildings?
Yes, we specialize in commercial boiler installations of all sizes. Our experienced team will assess your requirements and provide a customized solution to meet your specific needs.
2. Do you offer maintenance contracts for commercial air conditioning systems?
Absolutely! We offer comprehensive maintenance contracts tailored to commercial air conditioning systems. Regular maintenance helps optimize efficiency, extend equipment lifespan, and minimize unexpected breakdowns.
Industrial Services
1. Can you handle electrical installations for industrial facilities?
Yes, our skilled electricians are well-versed in handling electrical installations for industrial facilities. We ensure compliance with safety regulations and deliver efficient and reliable electrical solutions.
2. What types of industrial hot water systems do you work with?
We have expertise in servicing and installing various industrial hot water systems, including boilers, heat pumps, and solar water heaters. Our team can recommend the most suitable solution for your industrial needs.
General Questions
1. Are you licensed and insured?
Yes, Platinum Hot & Cold is fully licensed and insured. Our team consists of certified professionals who adhere to industry standards and prioritize safety in every project we undertake.
2. How can I request a service or schedule a consultation?
You can easily request a service or schedule a consultation by contacting our customer support team at [phone number] or filling out the online form on our website. We will promptly respond to your inquiry and assist you in scheduling a convenient appointment.
If you have any further questions or require more information, please don't hesitate to reach out to us. We are here to provide you with expert assistance and reliable solutions for all your hot water, boiler, air conditioning, and electrical needs.